Information
Here at PANTASTIC, we understand you may have questions about our paella catering service. We've compiled a list of frequently asked questions to help you understand our offerings and process. If you have any other questions, please don't hesitate to contact us at [[phonenumber]] or [[email]].
Frequently Asked Questions
Your peace of mind is important to us. This section aims to address common queries about our services, ingredients, and booking process. We are committed to providing clear and helpful information to ensure your experience with PANTASTIC is seamless and enjoyable.
We recommend booking as early as possible to secure your preferred date, especially during peak seasons. While we can sometimes accommodate last-minute requests, booking several weeks or months in advance ensures availability.
What types of events do you cater?
We cater a wide variety of events, from intimate gatherings to large celebrations. Whether it's a wedding, corporate event, birthday party, or a casual get-together, PANTASTIC can bring the taste of authentic Spanish paella to your special occasion.
Do you offer customizable menus?
Yes, we offer customizable menus to suit your preferences and dietary needs. We can tailor our paella recipes and other offerings, including cheesecakes and buffets, to create a unique and memorable dining experience for you and your guests.
What is the minimum guest count?
The minimum guest count can vary depending on the specific menu and event requirements. Please contact us with details about your event, and we'll be happy to provide you with a tailored quote and information on minimum guest requirements.
Is a deposit required?
Yes, a deposit is required to secure your booking. The deposit amount will be specified in your quote and is typically a percentage of the total cost. This ensures that we can reserve your date and begin preparations for your event.
Can you accommodate dietary restrictions and allergies?
Absolutely! We are experienced in accommodating various dietary restrictions and allergies. Please inform us of any specific requirements when booking, and we will work with you to create suitable and delicious options for your guests.
Do you provide staff and service?
Yes, we provide professional staff and service for our catering events. Our team will handle the cooking, serving, and any other necessary tasks to ensure a seamless and enjoyable experience for you and your guests.
What is your cancellation policy?
Our cancellation policy varies depending on the timing of the cancellation. Details of our cancellation policy will be provided in your quote and booking agreement. We recommend reviewing this carefully before confirming your booking.
Your questions answered
Have more questions? At PANTASTIC, we're always here to assist. Contact us today to discuss your catering needs and let us bring the taste of Spain to your next event in Bournemouth and beyond! Fresh ingredients are at the heart of everything we do.